Delivery & Returns Policy

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Delivery & Returns Policy

 ALFARRERIUM UK DELIVERY INFO

Free Standard Delivery 

Available for UK orders: England,Wales & Scotland

Alfarrerium Collection:  Hermes standard delivery (3-5 Working Days) is a tracked service, and will be sent to you after your payment has been approved.

AlfaShop (5-20 Working Days)

Home4Pets (7-20 Working Days)

GadgetWorld (5-20 Working Days)

  • Our products are imported and shipped to you directly from our suppliers. That way, you can avoid any additional shipping delays, especially when the product you order is in high demand or out of stock.

How do I change or cancel my order?

Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any orders that have already been packed or shipped cannot be modified or canceled.

If your package is not delivered after 40 business days, please contact us about the refund.

RETURNS POLICY:

Our returns policy is within 14 days from when your order was dispatched.

All items must be sent to us in a resell-able condition. Please take care when opening your parcel, and avoid using ‘SHARP’  objects like scissors/knives to open your package. Simply tear the packaging open. If item is sent to us in a ‘non-resellable’ condition, we will not process your return, and it will be sent back to you.

  • Items must be returned to us in a resell able condition
  • Tags must still be attached.
  • Sale item bought from our store alone will be ineligible for a refund and may be exchanged only!
  • Delivery charges are non refundable, and the customer is in charge of sending the item back to the company address below.

– SIMPLY EMAIL info@alfarrrerium.com WITH THE FOLLOWING INFORMATION:

– ORDER NUMBER

– REASON FOR RETURN

– REFUND OR EXCHANGE (IF EXCHANGE PLEASE CONFIRM DETAILS)

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